Shipping Policy
Shipping Policy – Maison De Nura
At Maison De Nura, we take utmost care in ensuring your order reaches you safely and on time. Please read our shipping policy carefully before placing your order.
Shipping Timeline
- All orders are processed and shipped within 15 business days from the date of purchase.
- Customized or made-to-order products may take additional time. In such cases, our team will update you with an estimated delivery date.
- Shipping Coverage
- We currently ship across India.
- Shipping charges, if any, will be calculated at checkout.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or WhatsApp to monitor your delivery status.
Delays
- While we strive to deliver within the promised timeframe, unforeseen circumstances such as courier delays, public holidays, or natural events may affect shipping timelines.
- Maison De Nura is not liable for delays caused by third-party courier partners.
Incorrect Address / Non-Delivery
- Please ensure that your shipping address and contact details are entered correctly at checkout. Maison De Nura will not be responsible for undelivered packages due to incorrect information provided by the customer.
- Re-shipping charges will apply in case of return due to incomplete or incorrect address.
Assistance
For any queries related to shipping, please reach out to us at:
📧 info@maisondenura.com
📞 +91-9871559352